Our Commitment

Centalion is committed to conducting its business with integrity. Therefore, Centalion strives to create a culture where employees and other stakeholders feel comfortable speaking up. Reported concerns are treated seriously and handled in a manner that protects those reporting, known as “whistleblowers”, against any form of retaliation.

The identification of concerns related to misconduct allows Centalion to take appropriate action that could prevent further misconduct. Therefore, speaking up may limit potential financial and reputational damages as well as other unwanted outcomes.

Our Reporting Mechanisms

Employees are encouraged to report any conduct that they believe, in good faith, to be a violation of laws, a breach of Centalion’s Code of Conduct & Ethics, unethical behaviour or could otherwise damage Centalion’s reputation. They may choose to report concerns related to such misconduct via their line Manager or via Centalion’s SpeakUp mechanism (see below).

Also, other persons than employees, such as suppliers, service providers, agents or business partners may report concerns related to misconduct via Centalion’s SpeakUp mechanism.

Encouragement to Speak Up

Centalion provides employees and external stakeholders with Centalion’s SpeakUp mechanism, which is operated by a third party and is always available. This mechanism enables persons to report in many countries and languages and also enables further anonymous and confidential communication between the whistleblower and Centalion.

Reports may be made via website, telephone or app. After a report is done, a transcription of the voice message or the written report will be translated and sent by the third party to Centalion’s Head of Group Internal Audit. They will assign the investigation of the reported concern to an impartial and suitably qualified investigation team. 

Centalion will not have access to the recorded voice message or the IP address. All reports will be treated as confidential, and all concerns will be taken seriously with appropriate actions being taken for each report.

If something doesn’t seem right, don’t ignore it – Speak Up

Raise a concern

Raise a concern:

Follow this link or use the QR-Code to report directly and securely online.

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  1. From your smartphone, download the SpeakUp App.
    Search for “SpeakUp | Listen for a change” by People Intouch.
  2. Choose a PIN.
  3. Scan this QR code or connect manually with the code 117 486.

Some key features are:

  • Communication: Report your concern in your own language.
  • Get notified: Once there is a reply from the organisation you can choose to receive a notification.
  • Follow up: Come back to read your messages and keep the conversation going.

I want to raise a concern related to misconduct, where do I go?

Documents

Code of Conduct

This Code exists to provide clarity with respect to the expectations Centalion has of its employees and contractors.

READ

SpeakUp Policy

This policy aims to encourage and support individuals who report concerns related to misconduct.

READ

24/7

Centalion’s SpeakUp mechanism is
available 24/7

Anonymous

You will always have the option to remain anonymous

Protected

You are protected from any
sort of retaliation